Last Updated: Nov 12, 2024
PlaySpark Studios (“PlaySpark Studios,” “we,” “our,” or “us”) is committed to protecting the privacy of our users (“you,” “your”). This Privacy Policy explains how we collect, use, and share your information through our games, websites, applications, and other services (collectively, the “Services”) and outlines your rights regarding your personal data.
By using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use our Services.
We collect information from you in various ways to provide, optimize, and secure our Services.
Personal Information: When creating an account, contacting support, or participating in our communities, you may provide information such as:
Name, email address, phone number, and other contact information
Game username and profile details
In-Game Purchases: If you make purchases, our third-party payment processors may collect billing information, such as your payment method and transaction details.
Device Information: We may collect details about your device, including IP address, device type, operating system, and unique device identifiers.
Usage Information: We collect data about your interactions with the Services, including gameplay details, session lengths, clicks, and feature interactions.
Location Information: With your permission, we may collect your device’s precise location data to enhance gameplay features and provide location-based services.
Cookies and Similar Technologies: We and our partners may use cookies, beacons, and other technologies to collect information about how you use our Services. This helps us understand usage patterns and improve user experience.
Social Media and Third-Party Accounts: If you log in or interact with our Services through platforms like Facebook or Google, we may collect profile information, such as your username, profile picture, and friends list.
Advertising and Analytics Partners: We receive aggregated and anonymized data from our partners to help us measure the effectiveness of ads, analyze gameplay, and personalize experiences.
We use the information collected for various purposes, including to:
Provide and Improve Services: Enhance gameplay, track progress, and ensure that Services function as expected.
Personalize User Experience: Offer recommendations, adjust gameplay difficulty, and provide targeted ads based on your preferences and gameplay history.
Process Payments and Purchases: Facilitate in-game purchases through secure third-party payment processors.
Customer Support: Respond to your inquiries, troubleshoot issues, and offer assistance.
Communication and Marketing: Send updates, promotions, and other information about our Services.
Analytics and Research: Understand user behaviors, trends, and needs to improve our Services and develop new features.
Security and Legal Compliance: Detect and prevent fraud, protect against unauthorized use, and comply with legal obligations.
PlaySpark Studios may share your information with third parties under the following circumstances:
We share information with vendors who assist us with operations like customer support, analytics, advertising, and payment processing.
We may share data with our affiliated companies and business partners for marketing, analytics, and operational support.
We may disclose information if required by law, to protect users’ safety, or to enforce our rights.
We work with partners who help us deliver personalized ads based on your interests and activities on our Services and across the web.
We may share aggregated data, which does not personally identify you, for purposes like advertising, market research, or improving our Services.
We use cookies, web beacons, and similar technologies to enhance our Services, understand usage, and deliver personalized ads. You can control cookie settings on your device, and you may be able to opt out of interest-based advertising through industry-standard tools, such as the Digital Advertising Alliance or your device settings.
Depending on your location, you may have certain rights regarding your personal data, including:
Access: Request access to the data we hold about you.
Correction: Request corrections to any inaccurate or incomplete data.
Deletion: Request deletion of your data under certain circumstances.
Objection: Object to the processing of your data for specific purposes.
Data Portability: Request transfer of your data to another organization.
To exercise your rights, please contact us using the information provided below. We may require verification of your identity before processing your request.
We retain your information for as long as necessary to provide our Services, fulfill legal obligations, resolve disputes, and enforce our agreements. If you close your account, we will delete or anonymize your personal data, except when we are required to retain it for legal or operational reasons.
We use reasonable security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no online transmission or storage of data is completely secure, and we cannot guarantee absolute security.
Your data may be transferred to and processed in countries other than your own, including the United States and Israel, where data protection laws may differ from those in your jurisdiction. When we transfer your information internationally, we take steps to ensure it is handled securely and in compliance with applicable laws.
Our Services are not directed to children under the age of 18. We do not knowingly collect or solicit personal data from children. If we learn that we have collected personal information from a child without parental consent, we will delete it promptly. Parents who believe their child may have provided us with personal information can contact us to request its deletion.
We may update this Privacy Policy periodically. If we make material changes, we will notify you by posting a notice on our Services or contacting you directly. We encourage you to review this Privacy Policy regularly for any updates. Your continued use of our Services after changes are posted indicates your acceptance of the updated Privacy Policy.
If you have any questions, comments, or concerns about this Privacy Policy or wish to exercise your data rights, please contact us at:
Email: community@xternity.games
Postal Address: Privacy Team, PlaySpark Studios, Yigal Alon 114, Tel Aviv